Effective Date: August 8, 2025

At iSign Shop (https://www.isignshop.com), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.

Who We Are

Our website address is: https://www.isignshop.com.

Information We Collect

We collect personal information that you voluntarily provide when you:

Place an order
Create an account
Subscribe to our newsletter
Contact us via the website
Opt in to receive SMS messages

This may include your name, email address, phone number, shipping/billing address, and payment details. We also collect non-personal data such as browser type, IP address, and pages visited.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you’re using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.

Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These are for your convenience so you don’t have to fill in your details again. These cookies last for one year.

If you visit our login page, we’ll set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies will be set to save your login info and screen preferences. Login cookies last for two days, and screen option cookies last for a year. Selecting “Remember Me” will keep you logged in for two weeks. If you log out, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. It contains no personal data and indicates the post ID. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content behaves the same way as if the visitor has visited the other website. These sites may collect data, use cookies, and track your interaction with the content, especially if you’re logged in to that site.

SMS Communications

We use Twilio to send and receive SMS messages related to your orders, support, and opt-in marketing.

You may opt in to receive SMS messages here: https://www.isignshop.com/receive-sms-messages/

You can opt out anytime by replying STOP to any message. Message and data rates may apply. For help, contact us at main@isignshop.com.

How We Use Your Data

We use your information to:

Process and fulfill orders
Send order and shipping updates
Respond to support inquiries
Send marketing emails and SMS (only with your consent)
Improve website functionality and customer experience

Who We Share Your Data With

We do not sell or trade your personal data. We may share data with:

Third-party services like payment processors (e.g., Stripe, PayPal)
Shipping partners
Analytics providers like Google Analytics and Meta Pixel
Twilio, for SMS delivery
Law enforcement, when legally required

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. For registered users, we store the personal information provided in user profiles. All users can view, edit, or delete their personal info (except usernames). Site administrators can also view and edit that information.

What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data, excluding data we’re required to keep for legal, administrative, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Payment Security

All transactions are securely processed via trusted third-party platforms (e.g., Stripe, PayPal). We do not store your payment details.

Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect data from minors. If we discover that such data has been collected, we will delete it promptly.

Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

If you have any questions or concerns, please contact us at:

Email: main@isignshop.com
Mailing Address:
iSign Shop
2034 N Jackson Street
Jacksonville, Texas 75766
USA